OPENING SESSION
SESSION I
7:00 a.m. - 10:00 a.m. PST
9:00 a.m. - 12:00 p.m. CST
10:00 a.m. - 1:00 p.m. EST
SESSION II
11:00 a.m. - 2:00 p.m. PST
1:00 p.m. - 4:00 p.m. CST
2:00 p.m. - 5:00 p.m. EST
Cecilia Muela - Approximately 1 in 5 adults in the US suffer from mental illness and the numbers increase when it comes to serious mental illness. Many times, code enforcement officers are tasked with inspections where they may come across an individual that may suffer some sort of mental illness and the approach to these situations are vital in keeping the code officer safe. On the flipside, it is also important to understand how to protect the code enforcement officer from PTSD as a result of traumatic events as related to code enforcement. This class will discuss Mental Health tactics in the field, as well as mental health tactics for the Code Enforcement Officer.
Marcus Kellum - In the regulatory enforcement world, "relevance" can mean the state of being intricately connected or appropriate to the matter at hand. To be relevant is thus to be important, but the term implies more than that. As code officers, to be relevant means being an integral part of your community, your department (or team) and of the future. This course is designed to help inspectors and regulatory officials reclaim their relevancy by achieving a level of mastery through a process of continuous improvement of your talents and abilities, combined with an active role in change management both professionally and personally.
SESSION III
7:00 a.m. - 10:00 a.m. PST
9:00 a.m. - 12:00 p.m. CST
10:00 a.m. - 1:00 p.m. EST
SESSION IV
11:00 a.m. - 2:00 p.m. PST
1:00 p.m. - 4:00 p.m. CST
2:00 p.m. - 5:00 p.m. EST
CLOSING SESSION
Wednesday April 21, 2021
Benefits of Attending this Two-Day Training Event:
Kelvin Beene - This course assists in understanding the importance of the servant leadership model. These strategies will change the culture of your department, division and the identity of your inspectors when embraced by leadership.
Greg Smith - Prepare yourself for a stressful, or dangerous, encounter with the proper safety mindset. Code enforcement duties can be stressful. Encountering a threatening or dangerous situation may occur during your daily duties. Having a prepared mindset, strong communication skills, and de-escalation training is imperative. This class will go over the basics of the Guardian Mindset, Communications Skills, De-escalation Techniques, Safety Culture and Situational Awareness.
Thursday April 22, 2021
Download: Agents of Change Brochure.pdf